What should a cardholder do if they suspect fraud concerning their GPC?

When a cardholder suspects fraud concerning their Government Purchase Card (GPC), the appropriate course of action is to report the suspicion immediately to both the issuing bank and their supervisor. This prompt reporting is critical to mitigate potential losses and to prevent further unauthorized transactions. Immediate notification allows the bank to take necessary actions, such as freezing the card or investigating the transaction, while informing the supervisor ensures that the organization can begin any required internal investigations or controls.

Timely reporting is essential in fraud situations as delays could lead to greater financial loss or complications in resolving the issue. Furthermore, following established protocols for reporting fraud helps in maintaining the integrity of the purchase card program and ensures compliance with organizational policies and federal regulations.